Every question you may have about The Mug
Do you have questions about how our spaces work, or about access to the offices? You will find all our answers here.
You have a coworking subscription
The coworking subscription gives access to our Flagey and Enghien centres. Ask for your access codes and you are at home everywhere!
Is there always room in the coworking areas?
Yes, we have carefully sized the capacity of each centre. There will always be a place in the sun for you!
Are the meeting rooms free for me?
Our centres have several meeting rooms so you can welcome your clients and colleagues in the best conditions. As a coworker, you have 10h/month free access.
Are the centres accessible 24/7?
The answer is yes for The Mug Schuman, The Mug Flagey and The Mug Enghien: your code lets you into the building at any hour of the day or night.
Is there a quiet place to take calls?
At Schuman and Flagey you have access to phone rooms for calls in peace. At Enghien you can step into a meeting room for the duration of the call.
You rent an office
Are the offices all charges included?
We want to offer you the most complete experience. The office rent covers gas and electricity, weekly cleaning of the room, receiving and sorting your mail, company registered-office services and access to the meeting rooms.
Are the meeting rooms free for me?
As an office tenant you have free access, between 15h and 25h a month depending on your plan. Whatever your home centre, you can use the meeting rooms at Flagey and Enghien.
Are the centres accessible 24/7?
Yes: you have your code and your keys, come and work whenever you like, 365 days a year.
Your registered office is with us
I have registered my company at The Mug, what are my benefits?
Having your registered office at The Mug gives you 1 free credit per month. It lets you book a meeting room for an hour or cowork for a full day. At Schuman there is neither a meeting room nor a coworking area: your credit can then be used at Flagey or Enghien without any problem. Our teams are here to guide you!
How do I register my company with you?
Looking to set up your company's head office in one of our centres? It could not be simpler, just follow the express procedure here.
Any other questions?
Please do not hesitate: coffeebreak@themug.be. We look forward to seeing you (again)!
WELCOME HOME!
The Mug makes life easier with professional services in a friendly atmosphere